At IndooHaus Consulting & Digital Services, we value our clients and strive to deliver high-quality digital solutions and consulting packages. Please read our refund policy carefully before making a purchase.
1. Digital Services & Consulting Packages
- All of our products and services are delivered digitally (consulting sessions, digital strategies, marketing reports, SEO packages).
- Because these are intangible and custom services, refunds are limited and handled case by case.
2. Eligibility for Refunds
You may request a refund if:
- You were charged more than once for the same service.
- You purchased a service by mistake and notify us within 7 days of the purchase, before work has begun.
- The service could not be delivered as described due to reasons on our side.
3. Non-Refundable Cases
Refunds will not be issued for:
- Completed services or delivered digital products.
- Change of mind after the service has been provided.
- Lack of results if the service was performed as described (since outcomes depend on external factors such as competition, market, or client implementation).
4. How to Request a Refund
To request a refund, please contact us at:
📧 support@indoohaus.com
Include:
- Your full name
- Order number / transaction ID
- The service purchased
- Reason for requesting a refund
We will review your request and respond within 5–7 business days.
5. Refund Processing
- Approved refunds will be issued to the original payment method used during purchase.
- Depending on your bank or PayPal, processing times may take 5–10 business days.
6. Contact
If you have any questions about this Refund Policy, please contact us:
IndooHaus Consulting & Digital Services
Email: support@indoohaus.com